The Vice Chancellor of the University of Lagos (UNILAG), Professor Folasade Tolulope Ogunsola, has revealed that the “japa” phenomenon—where Nigerians seek opportunities abroad—has led to a significant rise in transcript requests from past students.
Speaking at the 2024 International Week and 17th Annual Research Conference at UNILAG, themed “Inclusive Digital Transformation and the University Promise,” Prof. Ogunsola noted that many graduates, even those who completed their studies three to four decades ago, are now returning to the university to obtain their transcripts.
She explained, “Africa came to digital technology later than other continents, but the University of Lagos has been intentional about embracing it for the past 57 years. Transitioning to digital is not just about desire but also about having the financial support and policy framework necessary for progress.”
Prof. Ogunsola highlighted the university’s efforts in building infrastructure across its three campuses, but acknowledged the challenges posed by Nigeria’s electricity situation, which can damage digital equipment and affect overall progress. Despite these hurdles, she noted the university’s strides in implementing a robust ERP system for student information management, which has streamlined some record-keeping processes.
However, she pointed out that the “japa” trend has increased the demand for transcripts, especially from alumni who graduated decades ago. “People who graduated 30 or 40 years ago are now requesting transcripts, which requires us to dig through paper records. In contrast, those who graduated in 2010 and beyond face fewer issues due to the digital systems in place,” she said.
Addressing the impact of artificial intelligence (AI), Prof. Ogunsola described AI as both an enabler and a challenge. She noted that while generative AI can scour the internet and retrieve vast amounts of information, it often fails to distinguish between accurate and misleading data. “It’s essential to develop skills to evaluate the information AI provides, as the quality of the results depends on how questions, or ‘prompts,’ are framed,” she added.
